If you have problems with the product you received, please contact us at the first time, we will provide the most satisfactory solution.Specification:Condition: 100% Brand NewMaterial: Stainless steelColor: SilverUnlocking mode: Remote control unlocking and Key unlockingRemote control features: the system and the remote controller for matching use, only the remote control which has successful codes can unlock, each lock can match multiple remote controller.Anti-theft : Anti technical opening, Anti master key unlock, Anti card unlock, Anti violence damage.Password Level: Encrypted transform digital signal, can not be deciphered.Remote control distance: 0-10 mNumber of operations: 300 thousandPower supply: 4 * AA batteries(not included), emergency power supply for remote controllerBattery Service Life: About 1 yearUnlocking current: 120 mAUse environment: temperature: -20 ℃ ~70 ℃, humidity: 25% ~ 80%Item Size: As Pictures ShownPackage Weight: Approx. 986 gPackage Include:1 * Lock (Main Body and Lock Tongue, built-in a 23A 12V battery )1 * Bag of Screws4 * Remote Controller (with Built-in Button Batteries)1 * Pack of Installing Tools1 * Wireless WIFI Nut1 * Manual